Privacy Policy
Last Updated: January 2026
Arena Entertainment Pty Ltd ("we," "us," "our," or "Company") operates arenaent.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We collect information you voluntarily provide, including:
- Personal Information: Your name, email address, phone number, and other contact details when you sign up or contact us.
- Technical Data: Your IP address, browser type, operating system, and device identifiers.
- Cookies: Tracking identifiers stored on your device to enhance your experience.
- Usage Data: Pages visited, time spent on site, links clicked, and referral sources.
We do not knowingly collect information from individuals under 18 years old. Online gambling is restricted to adults aged 18+ in Australia.
How We Use Information
We use collected information for the following purposes:
- Conducting website analytics and performance monitoring.
- Tracking affiliate commissions and validating referrals to casino partners.
- Improving site functionality, user experience, and content.
- Sending promotional emails and newsletters (with your consent).
- Complying with legal obligations and preventing fraud.
Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookie types include:
- Essential Cookies: Required for site functionality and security.
- Analytical Cookies: Track usage patterns to improve our services.
- Affiliate Cookies: Monitor referrals and commissions from partner casinos.
- Marketing Cookies: Support targeted advertising and retargeting campaigns.
You can opt-out of non-essential cookies by adjusting your browser settings or declining cookies when prompted. Please note that disabling cookies may affect site functionality.
Third-Party Links
Our website contains links to external casino operators, gambling platforms, and affiliate partners. We are not responsible for their privacy practices, terms, or content. We strongly encourage you to review their respective privacy policies before providing personal information or engaging in gambling activities. Each third-party operator is independently responsible for their data handling and regulatory compliance.
Your Rights
Under Australian Privacy Principles (Australian Privacy Act 1988), you have the right to:
- Access, correct, or delete your personal information.
- Request details about how your data is used.
- Opt-out of marketing communications.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
If you are located in the EU or UK, additional rights apply under GDPR. US residents may have rights under CCPA. Please contact us to exercise these rights.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy. Typically, we retain data for:
- Account Information: Until account closure or deletion request.
- Affiliate Records: For 7 years to comply with tax and accounting regulations.
- Cookies: Up to 24 months unless cleared by the user.
- Analytics Data: Aggregated data retained indefinitely; individual data deleted after 14 months.
We will securely delete or anonymize your data upon request, subject to legal retention obligations.
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:
Email: [email protected]
We will respond to your request within 30 days or as required by law.
Disclaimer: This website promotes gambling information and affiliate links only. We do not operate gambling services. Gambling involves risk and can be addictive. If you require support, contact Gambling Help Online (1800 858 858) or visit gamblinghelponline.org.au.